Troubleshooting

ADEMCO SECURITY SYSTEMS

TO ARM YOUR SYSTEM

Once the touch pad (keypad) shows ready enter your 4 digit user code and the away button(if you are leaving) or the stay button if you are staying) The touch pad will begin beeping for your countdown – you may exit now.

TO DISARM YOUR SYSTEM
Enter your 4 digit user code into the touch pad and the off button which is the number 1 button

TO TURN THE CHIME ON/OFF
Enter your 4 digit user code and press the chime which is the number 9 button

TO SILENCE YOUR TOUCH PAD FROM BEEPING
Enter your 4 digit user code and the off button (which is the number 1 button)


GE CADDX & DSC SECURITY SYSTEM

TO ARM YOUR SECURITY SYSTEM
Once the touch pad (keypad) shows the ready light enter your 4 digit user code.  The touch pad will begin the beeping for your countdown – you may leave now**Caddx offers a quick arm – you may just push the exit or stay button

TO DISARM YOUR SYSTEM
Enter your 4 digit user code


WHAT DOES THAT MEAN?

TELCO FAULT/TELEPHONE LINE TROUBLE

The telephone line has lost service – it has been disconnected, it’s out of order, problems with the line – would need to call your telephone company provider *** Then after the lines have been restored you will need to test your system

SYSTEM LOW BATTERY/ZONE LOW BATTERY
The system has a low battery, please call our office 740-775-3473 to get another one or one of your zones has a low battery – see your user manual or feel free to call our office.

TOUCHPAD IS BEEPING
If your touch pad is beeping – Please go to the touch pad – it should say what is causing the problem – to silence it enter your 4 digit user code – For Ademco users you will have to enter the number 1 key after.

FIRE LIGHT IS ON (CADDX TOUCHPAD)
Usually means that you have had a fire alarm – To clear your touch pad push *7 on your touch pad

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